Flying Colours: Brother GTX from MHM Direct GB

Jason Beevor, studio and production manager

Tell us a bit about your business

Flying Colours has been successfully trading for 27 years, creating and providing high quality separations for the screen print industry. We have dealt with many customers over the years, doing anything from one-colour to 14-colour separations for some very high profile customers and printers worldwide. Our aim has always been to produce the highest quality work for the best outcome possible within the colour constraints of each print company we deal with. We have only ever done separations manually using Adobe Photoshop due to each job being individual and unique – this is the only way you will get a perfect replication of any artwork that needs separating. Automated software is never used here as it treats every job the same and, in our experience, generally gives poor results.

What digital printing system do you use, and when did you buy it?

In 2018 we broke into the DTG market by investing in a Brother GTX. We looked at other brands of DTG printers and after a lot of consideration and checking out of sample prints, quality and costs, we decided the Brother GTX was the best fit for us to go forward within this industry.

Why did you choose the Brother GTX? What do you think are its main advantages?

John Potter and Luke Mitford at MHM Direct were very helpful when we decided to purchase the GTX. They answered every single one of our questions and set us up with everything that we required so we could be successful from day one. Their customer service, being available all times of the day, and their ability to troubleshoot everything without second guessing is second to none. This is always a very important factor when buying anything so this was a big thing for us.

Is there anything you‘d like to see in an upgrade or don‘t particularly like about it?

We have come across a couple of things that we had to figure out when printing onto coloured garments, mainly with the base white being out of register. With the help of Luke and the technicians at Brother we managed to figure out and rectify the issue in a very short timescale and we were back up and running again.

What‘s it like to use?

The GTX is fantastic and very easy to use. It’s user friendly, fast printing, its maintenance procedures are straightforward and the overall running of the machine is a breeze. The GTX Graphics Lab is also a great piece of software that is very user friendly: it‘s easy to navigate and set up files ready to print, and it‘s simple to adjust the print size, platen size and ink usage. Being able to remove the background colour for the shirt to do the work is a fantastic addition, which saves on print time and ink costs.

What sort of work is it used for?

We get asked to print a wide range of jobs – we recently had a run of 500 black T-shirts, which all needed pretreating, and 300 white T-shirts. We get a lot of orders that come in from the public and from local businesses in and around our area. We also have a few customers who we provide drop shipping services for, who have all been very impressed with our service from start to finish. We have several platens to help with offering the best options for customers, including sleeve, youth, baby and adult sleeve platens.

What other machines do you use in combination with your Brother GTX?

We use the Schulze PretreatMaker with the Brother GTX pre-treatment for all of our pretreated garments and we use PressMech heat presses for curing pre-treated shirts and curing the ink after printing.

What would be your advice to others thinking of buying a DTG printer?

Our advice would be not to rush into DTG. Think about your customer base, what they require and how you are going to market your DTG service.